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Website Hosting Policies
At PlanetFlorida.net,
we value our Customers and wish to provide them with a positive
experience. To offer you the best service possible, all Customers
need to follow the same rules and guidelines. These policies are
intended to make PlanetFlorida.net's Service available to all our
Customers as consistently and efficiently as possible.
User-Supplied
Content
All services may be used for lawful purposes only. Through PlanetFlorida.net's
Service, you may have access to Chat Areas, Bulletin Boards, Web
Pages, eMail, or other Services that enable you to send or post
materials ("content") and make that content available
to others. You must not submit, publish, or display on the Network
any defamatory, inaccurate, abusive, obscene, infringing, or threatening
content. In addition, you may not submit, publish, or display any
content that violates any US Federal, State, or Local Law. You are
solely responsible for the content you make accessible through the
PlanetFlorida.net Network. You may not use the Service to assist
any other person or entity to violate any Federal, State, or Local
Laws, Ordinances or Regulations.
PlanetFlorida.net
is not obligated to monitor the Network to examine available content.
You hereby acknowledge that if we are made aware of content that
is determined to be, in its sole discretion, unacceptable, undesirable,
offensive, indecent, obscene, excessively violent or otherwise objectionable,
PlanetFlorida.net has the right, but not the obligation, to edit,
remove or deny access to such content. PlanetFlorida.net may disclose
any content or records concerning Customer's account as required
to satisfy any Law, Regulation, Governmental Request or Court Order.
Pornography
and sex-related merchandising are prohibited on all PlanetFlorida.net
Servers. This includes Sites that may infer sexual content, display
nudity, or link to adult content elsewhere. This is also true for
Sites that promote any illegal activity or content that may be damaging
to PlanetFlorida.net's Servers or any other Server on the Internet.
Links to such materials are also prohibited. In addition, any Site
Selling or promoting Bulk eMail Service is not allowed. Below are
some examples of non-acceptable content or links:
- Adult Sites
- Any erotic or pornographic material, links to adult sites, or
advertisements for adult sites.
- Pirated Software
(Warez) - Any software that is copyrighted and not freely available
for distribution without cost; i.e. ROMs, ROM Emulators and MPEG
Layer 3 files (MP3).
- Copyright
Violations - Violation of copyrights held by individuals and corporations
or other entities can result in civil and criminal liability for
the infringer.
- Hacking/Phreaking
- Includes sites with material, links, or resources for hacking,
phreaking, viruses, anarchy, or any type of site that promotes
or participates in willful harm to Internet Sites or Providers.
Network Security
Customers may not use the PlanetFlorida.net Network with an attempt
to circumvent user authentication or security of any host, network,
or account. This includes, but is not limited to, accessing data
not intended for the Customer, logging into a Server or Account
the Customer is not expressly authorized to access, password cracking,
probing the security of other networks in search of weakness, or
violation of any other organization's Security Policy. Customers
may not attempt to interfere or deny service to any User, Host or
Network. This includes, but is not limited to, flooding, mail bombing,
or other deliberate attempts to overload or crash a Host or Network.
OLM will cooperate fully with investigations of violations of Systems
or Network Security at other sites, including cooperating with Law
Enforcement Authorities in the investigation of suspected criminal
violations. Users who violate System or Network Security may incur
Criminal or Civil Liability..
CGI Scripts
Each PlanetFlorida.net Account comes fully equipped with its own
pre-configured CGI-Bin. Customers are free to use any CGI-Scripts
provided with their account or add any additional ones they require.
Any CGI-Scripts deemed to be adversely affecting the Server performance
or the Network integrity may be shut down without prior notice.
CGI-Script sharing with Domains not hosted by OLM is not allowed.
Chat Rooms
PlanetFlorida.net prohibits its Customers from installing outside
chat rooms on their Domain, as these tend to be a resource problem.
PlanetFlorida.net does provide its Customers a choice of Java Chat
rooms to choose from for a nominal monthly charge. These chat rooms
were designed to meet the growing needs of Customers and function
without hindering the performance of the Servers for others.
Server Resources
Any Web Site that uses a high amount of Server resources (such as,
but not limited to CPU Time, Memory Usage, and Network Resources)
will be given an option of either upgrading their service level
or reducing the resource used to an acceptable level.
Background
Running Programs
Background Daemons in general are prohibited. PlanetFlorida.net
will consider requests on a Per Application Basis. If allowed, extra
charges will be assessed based on resource requirements for system
maintenance.
IRC
PlanetFlorida.net currently prohibits its Customers from operating
IRC or IRC Bots on any of the Servers in the PlanetFlorida.net Network.
Commercial
Advertising/ Mass Mailings
You must not use the PlanetFlorida.net Network, PlanetFlorida.net
Equipment or any PlanetFlorida.net eMail Address in connection with
the transmission of spam, flames, mail bombs, or substantially similar,
unsolicited email messages. Your Domain may not be referenced as
originator, intermediary, or reply-to address in any of the above.
This prohibition extends to the sending of unsolicited mass mailings
from another service that in any way implicates the use of the PlanetFlorida.net
Network, PlanetFlorida.net Equipment or any PlanetFlorida.net eMail
Address. A message is considered unsolicited if it is posted in
violation of a newsgroup charter or if it is sent to a recipient
who has not requested or invited the message. For purposes of this
provision, merely making one's email address accessible to the public
will not constitute a request or invitation to receive messages.
If you are found
to have spammed, without warning, PlanetFlorida.net reserves the
right to disable your Domain. In addition, PlanetFlorida.net may
impose a $100 penalty for each spam policy violation. PlanetFlorida.net
solely reserves the right to refuse or cancel service to known spammers.
Lastly, PlanetFlorida.net reserves the right to determine what violates
this policy. As such, any violation may result in cancellation of
services without refund.
Distribution
and/or Transmission of Obscene, Indecent Speech or Materials
Violation of Indecency and Obscenity Laws can result in Criminal
Penalties.
Intellectual
Property Rights
Material accessible to you through PlanetFlorida.net's Services
may be subject to protection under the United States or other Copyright
Laws, or laws protecting Trademarks, Trade Secrets or Proprietary
information. Except when expressly permitted by the owner of such
rights, you must not use the PlanetFlorida.net Service in a manner
that would infringe, violate, dilute or misappropriate any such
rights, with respect to any material, which you access or receive
through the PlanetFlorida.net Network. If you use a domain name
in connection with the PlanetFlorida.net Service or similar service,
you must not use that Domain Name in violation of any Trademark,
Service Mark, or similar rights of any third party.
Defamation
Defamatory speech distributed over the Internet can result in Civil
Lliability for the defamer.
Refusal of
Service
PlanetFlorida.net reserves the right at its sole discretion to refuse
or cancel service. Violation of any of PlanetFlorida.net's Rules
and Regulations could result in a Warning, Suspension, or possible
Account Termination. Accounts terminated due to policy violations
will not be refunded.
Indemnification
Customer agrees that it will protect, indemnify, save and hold PlanetFlorida.net
harmless from any and all stipulations, liabilities, losses, expenses
and claims, as well as reasonable attorney's fees assessed against
PlanetFlorida.net, its agents, customers, officers, employees and
administration that may arise or result from any service provided
or performed or agreed to be performed or any product sold by it's
customers, agents, employees or assigns. Customer agrees to defend,
indemnify and hold PlanetFlorida.net harmless against liabilities
arising out of; (1) any injury to person or property caused by any
products sold or distributed in association with PlanetFlorida.net's
Services; (2) any material furnished by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3) copyright
violation and any defective products sold to a Customer from PlanetFlorida.net's
Services.
Disclaimer
PlanetFlorida.net will not be responsible for any damages your business
may suffer. PlanetFlorida.net makes no warranties of any kind, expressed
or implied for services we provide. PlanetFlorida.net disclaims
any warranty or merchantability or fitness for a particular purpose.
This includes loss of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions caused by
PlanetFlorida.net and its employees. PlanetFlorida.net reserves
the right to amend or update these policies without notice. Failure
to follow any terms and conditions may result in account deactivation.
PlanetFlorida.net
furthermore expects that its Customers who provide Internet services
to others will fully comply with all applicable laws concerning
the Privacy of On-line Communications. A Customer's failure to comply
with those laws will violate this policy. Finally, PlanetFlorida.net
wishes to emphasize that in accepting services, Customers indemnify
PlanetFlorida.net for the violation of any law or PlanetFlorida.net
policy, that results in loss to PlanetFlorida.net or the bringing
of any claim against PlanetFlorida.net. This means that if PlanetFlorida.net
is sued because of activities of the Customer that violate any law,
or this policy, the Customer will pay any damages awarded against
PlanetFlorida.net, plus costs and reasonable attorneys' fees.
Network Availability
PlanetFlorida.net guarantees that the network will be available
99.9% of the time in a given month, excluding scheduled maintenance.
PlanetFlorida.net will refund the customer 5% of the monthly fee
per additional 1 hour of downtime (up to 100% of customer's monthly
fee). Network uptime includes functioning of all network infrastructure
including routers, switches and cabling. Network downtime exists
when a particular customer is unable to transmit and receive data
and PlanetFlorida.net records such failure. PlanetFlorida.net cannot
be responsible for its upline providers or any adverse conditions
that may occur outside of the PlanetFlorida.net network. Network
downtime is measured from the time the trouble ticket is opened
by a customer to the time the server is once again able to transmit
and receive data.
Hardware
Availability
PlanetFlorida.net Networks guarantees the functioning of all leased
hardware components and will replace any failed component at no
cost to the customer. Hardware replacement will begin immediately
upon identification of the hardware failure and is guaranteed to
be complete within 2 hours of problem identification. In the event
that it takes us more than 2 hours to replace faulty hardware, PlanetFlorida.net
will refund the customer 5% of the monthly fee per additional hour
of down time (up to 100% of customer's monthly fee). Please note,
the setup fee on dedicated servers is non refundable. Hardware is
defined as the Processor(s), RAM, hard disk(s), motherboard, NIC
card and other related hardware included under the server lease.
Privacy Policy
PlanetFlorida.net insures that all personal information being voluntarily
submitted to us in the processing of your order (to be used for
record and billing purposes, etc.), inclusive, but not limited to,
credit card and other personal information, will be kept strictly
confidential and used "solely" by PlanetFlorida.net, its
authorized representatives and employees; for the strict purpose
for which it was intended, and for the benefit of the Subscriber.
We agree not to share, rent, sell or release this information to
any individual, entity or third party, for any reason, without the
specific written consent of the Subscriber; with exception as required
by Law, Regulation or Governmental Authority.
PlanetFlorida.net
is committed to protecting and securing all Subscriber provided
information, through the use of firewalls and additional security
measures in place at its physical facilities to protect against
the loss, misuse or alteration of such information.
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